Store Policy:

We are a small team, we are working with factories to deliver the hats as quickly as possible. Please bare with us on delivery times. Please contact us if there are any issues.  

Store Policy:

1. **Returns and Exchanges:**
- We do not accept returns or exchanges, except in the case of defective items.
- Defective items will be exchanged within 30 days of purchase, upon inspection and verification of the defect.
- Please contact customer service for assistance with defective items.

2. **Defective Items:**
- Defective items will be exchanged within 30 days of purchase, upon inspection and verification of the defect.
- Please contact customer service for assistance with defective items.

3. **Refunds:**
- Refunds are only issued for defective items and will be processed within 7-14 business days after the returned item is received and inspected.
- Original shipping charges are non-refundable unless the item is defective or an error occurred on our part.

4. **Shipping:**
- Shipping begins on April 1st, 2024.
- We offer shipping to addresses within the United States.
- Orders are typically processed and shipped within 5-10 business days after April 1st.
- Shipping costs are calculated based on the weight and destination of the package.
- Expedited shipping options are available at an additional cost.

5. **Cancellation Policy:**
- Orders can be canceled within 24 hours of placement. Please contact customer service for assistance with order cancellations.

6. **Privacy Policy:**
- We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and protect your data.

7. **Customer Service:**
- Our customer service team is available to assist you with any questions or concerns you may have. Please contact us via email or phone during our business hours.

8. **Product Availability:**
- All products are subject to availability. In the event that an item is out of stock, we will notify you and provide options for a replacement or a refund.

9. **Modification of Terms:**
- We reserve the right to modify these store policies at any time. Any changes will be effective immediately upon posting on our website.

Please review these policies carefully before making a purchase. If you have any questions or concerns, don't hesitate to contact us. Thank you for choosing DogWifHat Store!